Shipping Policy

Shipping Methods

1. FOB origin/shipping point - Freight Collect:
   • The customer is responsible for freight charges and insurance coverage.
   • The customer is responsible for confirming class rates and insurance coverage with the carrier.
   • Payment is due at the time of delivery.
   • Responsibility transfers from ABM International to the customer once the goods are aboard the transport.
2. FOB Destination – Prepay and Add:
   • If special terms are requested, ABM can ship FOB destination - Prepay and Add.
   • ABM International will provide insurance coverage.
   • The customer will prepay freight charges prior to shipment.

Risk of Loss

1. FOB origin/shipping point - Freight Collect:
   • The risk of loss is transferred to the customer when the shipment is tendered to the carrier at the point of origin. The customer is responsible for any loss or damage. All freight, insurance, and associated costs are the customer’s responsibility. ABM International will not be responsible for any loss, damage, or delay after delivery.
2. FOB Destination – Prepay and Add:
   • Risk of loss remains with ABM International until the shipment is delivered to its destination. ABM International will arrange and pay for transportation and the customer will be invoiced for the freight charges. The risk of loss will transfer to the customer at the time of delivery. All claims for loss, damage, or delay after delivery will be the customer's responsibility.

Damaged Shipments

1. FOB origin/shipping point - Freight Collect:
   • Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. The carrier must be contacted immediately if any of the above occurs. We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.
2. FOB Destination – Prepay and Add:
   • Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. ABM International must be contacted immediately if any of the above occurs. We are not responsible for missing, damaged, or incorrect parts after 10 business days, regardless of the party at fault.